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player data protection you can trust: Casino Days is dedicated to safeguarding your private information and account activity while you play. This Privacy Policy informs you of the kinds of information that are gathered, how they are used to provide games, payments, and support, and when they may be shared with trusted partners or as required by New Zealand law. It also talks about how your New Zealand can be used to manage your preferences and how your identity and NZ$ transactions can be checked.
Making an account for Casino Days is meant to be quick and safe. When you sign up, you give the casino some basic information that helps them create your profile, make sure you play responsibly, and give you the services you want, like seeing your account and processing your payments. Verifying your data is a normal part of keeping your account safe and following the rules for safety and the law. Before you can withdraw your winnings, change sensitive account information, or do anything else that should cause extra security checks, Casino Days may ask you to confirm some information.
When you sign up, you will usually be asked for your name, date of birth, address, and ways to reach you. Depending on the situation, you may also need to prove your New Zealand and New Zealand of residence. Use only information that matches what's on your official documents; using wrong information can cause payments to be held up and may lead to more checks. Remember to update your login and contact information. As soon as possible, change your email or phone number in your account settings so that you can get security codes and other important account messages. People who sign up for an account are usually told that they can only have one account per person, household, and device environment, unless the policy says otherwise. Following the rules, please confirm your minimum age. I agree to the site's rules, which include controls for privacy and responsible gaming. Make sure that the payment method you want to use is yours before you deposit. An initial deposit of 100 NZ$, for instance, might be accepted right away, but withdrawals might not be possible until ownership and identity checks are finished. Some of the most common reasons for verification are the first withdrawal request, a cashout that is unusually large (like NZ$500), changes to personal information, multiple failed login attempts, or risk signals related to preventing fraud.
A government-issued ID with your name and date of birth that proves you are the account holder and that you are of legal age. A recent proof of address, such as a utility bill, that proves you live in the country listed. Proof of ownership of the payment method that shows the payment method is yours (method-dependent). This is to avoid chargebacks and unauthorized transactions. Source of funds (when required): extra paperwork about deposits and withdrawals to help with compliance checks, especially for higher-volume transactions like deposits of NZ$10,000. To avoid delays, make sure the images are clear and that all four corners of the documents can be seen. If a document is rejected, Casino Days will usually ask for a new upload or a different type of document to finish the verification process.
Casino Days needs to know some personal information about you in order to set up and manage your account, handle payments, help customers, and follow the law and regulations. Your use of the site, the features you choose to use, and the rules in your area can change the exact data points. The data is used to track your account, make sure withdrawals go to the right person, and keep the game fair. In some cases, Casino Days may also use the information you give them to tailor your experience and send you messages about the service that help you manage your account.
Your name, date of birth, home address, email address, phone number, and login information may be collected by Casino Days when you sign up. We'll use this information to verify your identity and age, open your account, and get in touch with you about account activity.
Casino Days might ask for copies or pictures of IDs and other documents to prove that you are the rightful account holder. These could be IDs, proofs of address, or verifications of your payment methods. These help make sure people are who they say they are, stop fraud, and follow the rules that may be different in each New Zealand.
If you deposit or withdraw money, Casino Days records information about the transaction, including the type of payment method used, partial payment identifiers, transaction timestamps, and amounts. As a result of this information, deposits of NZ$20 and withdrawals of NZ$500 can be processed; transactions can be balanced and chargebacks or disputes can be handled; suspicious activity can be found and stopped; and gameplay and account activity can be tracked.
Casino Days might keep track of what you do, like the games you play, the bets and wins you make, how you use bonuses, and your "responsible gambling" settings. It is used to run the service, give accurate account statements, look into problems, and support tools that make play safer.
The platform could gather information like your IP address, device identifiers, browser type, operating system, and information about cookies. Keeps the site running smoothly, keeps accounts safe, stops automated abuse, and remembers things like language or session state preferences.
Messages, emails, chats, and the information you give during a support conversation may be saved by Casino Days. Your request will be taken care of, your identity will be checked if necessary, and the quality of service will be improved.
If you agree, Casino Days may use your information to send you promotional messages and make offers that are more relevant to you. You can usually change how marketing is sent to you in your account settings. You will still get important service messages like security alerts or payment confirmations.
Casino Days may give promotional bonuses and rewards to players who are eligible, like a welcome offer, reload bonuses, free spins, and campaigns that last only a short time. You do not have to accept these offers, and you will still be able to choose if you want to receive marketing messages about them. If and how Casino Days contacts you with bonus information depends on how you like to be contacted for promotions. Anytime you want, you can choose to receive offers that are relevant to you, or you can choose not to receive them. This will not affect your ability to play with your own deposit NZ$100 or a standard withdrawal process for winnings.
When you create an account or change your profile settings, you may be asked if you want to receive promotional communications. If you opt in, you agree to get marketing messages about tournaments, bonuses, and special events. If you opt out, you don't want to get these messages. Advertisements may reach you through certain channels, depending on how you have them set up. Most of the time, you can handle each channel separately, so you only get what you want. Some of the things that Casino Days may send you are account security notices, verification requests, and transactional confirmations for things like a deposit NZ$50 or a withdrawal NZ$. If you choose to opt out, Casino Days may still send you non-promotional service communications, like account security notices, verification requests, and transactional confirmations for a deposit NZ$50 or a withdrawal NZ$. In order to get some bonuses, you have to voluntarily agree to get them. For instance, you might not be able to get a reload bonus of up to NZ$200 until you click an "opt in" button on the promotion page or choose the offer in your cashier or bonuses area. You don't have to choose to get the bonus; it will be given to you automatically. If there are rules and regulations that apply, which may be different in each New Zealand, Casino Days can also limit some promotions. You can also change your settings so that you don't get promotions that aren't relevant to you. For example, you can choose not to get offers that are specific to games or higher risk bonus formats.
There are a number of deposit payment methods accepted at Casino Days. This lets you fund your account quickly while keeping your personal information safe. Different countries and banks may offer different ways to pay, but the cashier will always list all of them before you confirm a deposit. Secure connections and strict internal controls around how payment details are handled are used by Casino Days to keep your deposits safe. It is not possible for sensitive payment information to be sent in plain text, and only authorized processes and staff can see account and transaction records.
You can usually deposit using major credit cards and other methods of payment. When you make a deposit, the cashier will show you your minimum amount, like deposit NZ$10, as well as any method-specific steps you need to take to finish the transaction.
For fraud prevention and compliance, Casino Days may also process device and transaction data like IP address, device identifiers, timestamp, deposit amount, and payment method type. This helps find suspicious activity, keeps your account safe, and lowers the chance of someone making deposits without your permission. You should make sure that the deposit methods you use are in your own name. If the name on the account doesn't match the name on the payment method, the deposit may be rejected, or you may have to go through more checks before you can play or cash out later. Lower and upper limits: the limits are shown in the cashier and can change based on the method used. For example, the deposit limit can be anywhere from 10 to 5 000 NZ$. Verification checks: When you deposit money with a credit card, your bank may ask for extra proof, even if the amount is only NZ$20. Keeping records: your account keeps track of all the transactions you make, so you can find deposits like NZ$100 and match them up with your bank statements. Start by double-checking the information you entered and your available balance for the amount you want to deposit, like NZ$50. If the deposit is declined, you can try again later. If the problem keeps happening, switching to a different method in the cashier is often the fastest way to fix it. This is especially true if a providers or bank is temporarily blocking transactions in New Zealand that have to do with gambling.
When Casino Days handles withdrawals, player safety and data privacy are given a lot of attention. Identity checks make sure that you own the account, that payments are going to the right people, and that the platform meets all the rules for security and preventing fraud. When you make a withdrawal, Casino Days only asks for the information they need to verify your identity. They then store this information safely and only let trained staff and service providers who have been checked out see it. Make sure your account and payment method have the same information and that you are in charge by sending documents through secure channels. Identity checks (KYC) can be done before and during withdrawals. Checks may be needed before your first cashout, when you change important account information, when you add or replace a payment method, or when security software detects withdrawal activity. More confirmations may be needed to protect your account for larger withdrawal amounts, like withdraw 500 NZ$. What you may be asked to give: Usually, documents are asked for to prove your identity, address, and ownership of the payment. The exact list depends on your situation, how you pay, and sometimes your New Zealand or New Zealand, if that's required by law.
Tips to avoid delays: make sure the information in your account profile and the documents you're sending match exactly; use the same name for both your account and your payment method; and upload clear pictures that show all the corners and information. If a document is out of date or partly obscured, it might be turned down, and you'll be asked to send it again. When you send us documents, we treat them as private and sensitive information. For verification, to stop fraud, and to follow the law, they are used, but not for marketing purposes that have nothing to do with the purpose. If needed, Casino Days may share limited verification data with trusted compliance partners who have agreed to keep it secret. Timings and steps for approval: The speed of a withdrawal depends on two steps: approval within the company and transfer to the payment provider. Identity verification, payment method validation, and safety measures for responsible gaming are some examples of internal checks. Once approved, the payout is sent to the method you chose. For example, if your personal information doesn't match, your KYC isn't complete, your banking or wallet information changes, or you want to split your funds between multiple methods, the withdrawal process may take longer. To keep things as smooth as possible, Casino Days may ask that withdrawals go back to the way they were sent when possible. This is especially true for smaller amounts, like withdrawing NZ$100. Personal data is handled safely during withdrawals: only people who are allowed to see your verification files can see your data, and it is only kept for as long as is needed by law or contract. Get in touch with support through official channels and confirm your identity by following the account security prompts if you want to know what is stored or ask to see your data. Setting clear banking limits and giving players control over tools for responsible gambling and data handling are some of the ways that Casino Days makes it easy to keep track of your spending and play time. To make sure you always know what's going on, these settings are made to be easy to use, change, and see in your account. Your privacy is taken into account as part of that safety measure. When Casino Days processes transactions or checks people's identities, they handle personal and payment-related information with strict rules about who can see it and how long it can be kept. These rules are in line with legal and security requirements.
Account-level limits let you control how much you can deposit, withdraw, and transfer. Limits may be different depending on the type of payment you make, your status as a verified user, and the rules in New Zealand. Having reached a set limit, you won't be able to make any more transactions in that category until the limit is reset or properly changed. Limits on what it can do, like a deposit limit that limits how much you can add to your account in a certain amount of time. Set a limit of NZ$100 per day for deposits. There may be a limit on how much you can withdraw in a certain amount of time, depending on the method used and compliance checks. If it's possible, you can ask to withdraw up to NZ$500+ per week. Track deposits and net spending over a certain period of time with session spend awareness. Stop when you've deposited a total of NZ$200 over the course of a weekend. You will see the rules at the cashier before confirming a transaction if Casino Days uses method-specific or regulatory caps. If you try to deposit more than the amount you are allowed, like NZ$50 when your daily limit is NZ$20, the deposit will be declined or lowered to the supported amount. Changing limits in a smart way: In many places, lowering limits takes effect right away, while raising them might need some time to settle down. This stops changes in spending made on the spot during times of high risk.
Casino Days gives you useful controls that let you decide how you play. In your account settings, you can find these tools right away. You can use them together to make your security stronger. Set daily, weekly, or monthly limits on deposits, like NZ$100 allowed per day. As an example, a weekly loss cap of NZ$150 would limit net losses over a week. Setting a monthly wagering limit of NZ$500 is one way to limit the total amount you can bet. Limits on sessions: You can set a time limit for each session, like 60 minutes. Reality checks are regular reminders of how much time and money you need to make smart decisions. During a time-out, the players stop playing for a certain amount of time. Self-exclusion means longer limitations on access, which may include controls for re-entering the account. You won't be able to play games or make deposits like deposit NZ$25 while a time-out or self-exclusion is in effect. When someone self-excludes themselves, they may not be able to get back in right away and may need to make a formal request after the chosen period is over.
Casino Days processes certain types of data to run the cashier, set limits, and make sure that responsible gambling tools are used. These include account identifiers, contact information, transaction records, device and log information, and, if needed, verification documents. People use this information to stop fraud, make sure the right person is getting paid, make sure rules are followed, and stop people from getting around restrictions like deposit limits or self-exclusion. Payment information: Information about your card or wallet is processed safely and is not used for marketing purposes. In order to settle disagreements and meet legal and financial requirements, transaction records may be kept. Verification and compliance data: If Casino Days needs to do an identity or source-of-funds check, they may ask for proof that you are the account holder and that funds like NZ$300 come from a legal source. Permitted staff and trusted compliance partners are the only ones who can get in. Data for responsible gambling: Your limit settings, exclusion status, and related logs are saved to make sure you stick to the choices you make. This makes sure that any device or session can still use a monthly deposit limit of NZ$200, for example. When the law says it has to, Casino Days may share the information they need with licensed payment providers, identity verification services, and the right authorities. Only as much data is transferred as is needed for the task at hand, and records are kept for as long as they are required by law instead of forever.
Mobile play on Casino Days is safe, whether you use a mobile browser to access the site or the app, if one is available. Even though privacy rules are the same for all devices, mobile environments add extra data points that you need to understand and manage, like device identifiers and app permissions. You can control your privacy on your phone without affecting gameplay, payments, or account access. This section explains what information is collected during mobile sessions and how it is used to keep your account safe. If you play on your phone, Casino Days may process standard account data, like your email address and login information, as well as some technical data that is specific to your phone. This makes sure that the platform loads correctly, stops fraud, and remembers your settings in a way that works on smaller screens and when the network conditions change. Device model, operating system version, app version (if used), IP address, language settings, and technical identifiers used for security and troubleshooting are some of the most common types of data that are related to mobile devices. If you choose to use them, biometric unlock and notifications may also be handled by your device and may need limited access based on permissions. This information is used to protect logins, find strange patterns of access, keep connections stable, make the interface fit your screen, and support features like quick re-authentication. For example, if someone tries to log in from a device they haven't used before, extra checks may be done to protect your balance and any pending withdrawals, like a NZ$500 cashout. We don't do these things: For basic casino functions, Casino Days doesn't need to be able to see your personal photos, contacts, or microphone. It is safer to say no and keep going in the browser if a permission request doesn't match a feature you specifically enabled. Location and availability in your area: Your network and the law may affect your ability to use a mobile device. If you are playing from New Zealand, certain regional checks can be used to make sure that services are legal and that the right tools for responsible gaming are used. Technologies that track you on your phone: Cookies and other similar technologies help protect your sessions and keep you signed in in a mobile browser. Identifiers for apps and analytics events like crash logs are examples of similar technologies that can be used in apps. These aren't used to get to your private information; they're there to make things run faster and safer. Three types of cookies are used by browsers: session cookies keep your login secure, security cookies stop fraud, and preference cookies let you change the language or layout. In app play, there are crash and performance logs, version and device compatibility checks, and security signals to keep account access safe. On your phone, you can change your browser's cookie settings, use private browsing for short periods of time, and limit the permissions that apps can ask for. To stop marketing-related profiling, you can also reset your device advertising identifier in your phone's settings and turn off ad personalization at the OS level. Use a screen lock, stay away from public Wi-Fi when making deposits like NZ$100, and make sure your OS and apps are up to date. If you share a device, make sure you log out and delete any saved logins before leaving the device.
We need your information to fulfill legal and anti-money laundering checks, handle payments, and stop fraud. The amount, method, and transaction IDs of all deposits and withdrawals are recorded for safety and record keeping. Your personal information is not sold. Service providers (like payment processors and ID verification partners) who need to complete the transaction and are trained to do so are the only ones who can access it. As long as you don't change your payment information, we may ask for proof of who you are before letting you make changes to your contact information.
First, proof of who you are (passport or ID); second, proof of where you live (utility bill or bank statement); and third, proof of how you pay (card screenshot with middle numbers hidden or e-wallet account proof). This is to make sure you are the account holder and keep your balance safe. More selfies or proof of where the money came from, like payslips or bank statements showing NZ$, may be needed for bigger withdrawals or risk checks. Your safe account area is the only place to upload files. As soon as the account is verified, withdrawals usually go more smoothly and changes are made more quickly.
Our internal acceptance list and the rules in New Zealand determine what is available. There are rules about licensing and compliance that you must follow if you want to play with us in New Zealand. Only when the law says so or when we need to report fraud, money laundering, or chargeback abuse can we share specific account and transaction data with regulators, tax authorities, or law enforcement. You may not be able to access your account as easily if you move to a restricted area, and we may ask for proof of where you live before letting you make withdrawals.
When you request a bonus, we keep track of your wagering progress, the games that are eligible, the size of your bets, and any games that you aren't allowed to play. This way, we can make sure that the terms are followed correctly. If the terms say that you have to verify your identity before you can cash out, we will hold the withdrawal until the checks are done. As stated in the terms, we may take away the bonus and any winnings related to it if we find evidence of bonus abuse, such as using multiple accounts, sharing payment methods, VPN masking, or playing in a way that isn't normal. To avoid delays, read the bonus rules in your account and make sure that the information in your profile and documents match up.
Connections to our mobile site are encrypted, and session controls are kept safe. Use a strong, unique password, turn on two-factor authentication if it's available in your settings, and log out when you're done using a shared device to make your account safer. In the "Responsible Gaming" section, you can set limits on how much you can deposit, lose, and wager, as well as options for "cooling off" or "self-exclusion." This gives you more control over your gambling. If someone gets into your device, these tools lower your risk and help you keep track of your spending without giving out private information.
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